Refund & Cancellation Policy

Service Cancellation

Customers may request cancellation of a service before the pickup or transport schedule is finalized.

Cancellation requests must be communicated through phone, email, or other official contact channels of PCM Packers & Movers.

Refund Eligibility

Refund eligibility depends on the stage of the booking process.

• If cancellation is requested before transport scheduling, the customer may be eligible for a refund.
• If the vehicle dispatch process has already begun, cancellation may not be possible.
• If the vehicle or goods have already been picked up for transport, refunds are generally not applicable.

Refund Processing Time

If a refund is approved, the amount will typically be processed within 5–7 business days depending on the payment method used.

Non-Refundable Charges

Certain operational costs such as scheduling, documentation, and route planning may be non-refundable depending on the service stage.

Service Conditions

Transport timelines and service execution may vary depending on route conditions, vehicle availability, traffic, weather, and operational requirements.

PCM Packers & Movers aims to provide reliable services but cannot guarantee fixed delivery schedules due to external factors.

Contact for Refund Requests

Customers may contact PCM Packers & Movers for refund or cancellation requests through the official contact channels.

PCM Packers & Movers
Mumbai, Maharashtra
Email: info@pcmcartransport.com